♡ Policies ♡

Amor Bracelets is a small business owned by one person. Please be respectful, patient and truthful when emailing any questions or concerns. It is really appreciated!!! <3 Review the customer policies below to ensure a perfect online shopping experience. 

Returns, Refunds and in-store credit

NO returns or money refunds – All sales are FINAL! Due to sanitary reasons, items cannot be returned. 

Items are made and packaged with care and are thoroughly inspected before shipment. If item(s) arrived damaged, please email proof such as photos, videos, purchase dates and any other additional evidence. If a request to replace the item(s) is approved, Amor Bracelets will ship out a replacement of that item. If the item(s) you ordered becomes out of stock, you may choose another one! (based on the same price range as the previous item(s). 

If eligible, you can be given in-store credit instead as a refund, which you can use to purchase another item; etc. Please feel free to email or DM for these types of situations! 

Immediate chargebacks and scams will not be accepted and will result in a police report and a permanent ban from Amor Bracelets. Cards with history of chargebacks are flagged in the system and order(s) will be cancelled. All transactions are documented, which will be used as evidence against chargeback cases. To avoid escalated situations regarding to this issue, please be honest, considerate, and always reach out if you have any issues with your order.

Cancelled Orders

Orders may be cancelled if a 'chargeback risk' warning is present or shipping costs exceed the total order amount (Ex: Purchasing a $1 item by itself). Please do not exploit low priced items, as these individual orders do not cover the overall costs of processing and packaging, therefore causing your order to be cancelled. 

Order Processing

Once your order is placed, it can take up to 1-2 days to pack and ship it! Orders are shipped out to you as soon as possible so it can come to you quickly!! (Same day or next day shipping! Excluding Saturdays and Sundays*).

Shipping Times

Package delivery may take 2-7 business days depending on your location! (for reference, Amor Bracelets is based in NYC). Tracking is added to every order and begins once the package gets scanned by the post office, so feel free to check it on your order page! 

Shipping is Monday through Friday. Packages are not shipped/sent out on weekends (Saturdays, Sundays) and holidays. Any packages and emails over the weekend and/or holidays will be shipped and answered the next available day. Weather conditions can possibly delay packages by a day or more. (I will announce information like that on my Instagram and TikTok.)

*Shipping times may vary depending on shipping provider. 

Incorrect Address / Shipping Concerns

Before completing an order, please make sure your personal information is correct! If your address is incorrect, quickly email contactamorbracelets@gmail.com within 24 hours. Failure to do so may result in a reshipment fee to resend the package to your updated address. If the item(s) you ordered becomes out of stock, you may choose another one! (based on the same price range as the previous item(s).

Amor Bracelets is not responsible for lost, stolen or delayed packages. If you have any concerns regarding this issue, please contact your local post office (USPS). Once a package is shipped out, Amor Bracelets is no longer in control of it. 

Extra Details

Majority of the beaded bracelets are crafted with glass and acrylic beads that can be prone to breaking. If an item breaks or is worn out on your behalf (dropping an item multiple times, overusing etc), Amor Bracelets is not responsible. If you have any questions on the materials used on a certain item and its quality, please check item descriptions, Jewelry Care, or email. 

Thank you for taking the time to check out Amor Bracelets! Every order is appreciated and delicately worked on for you!! For any questions, concerns, or custom orders, please DM @amorbracelets_ on Instagram or email contactamorbracelets@gmail.com

Shipped from: New York, USA.

Updated: October 18th, 2026